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MS Teams Tuesday Webinar Series

Tuesday, April 20th, 2021

Distributed via ALLDEPTS email on April 17, 2021 (updated 4-29)

 

The Office of Information Technology Department would like to invite any interested Rice students, faculty, and staff to a webinar series focused on the use and capabilities of the Teams collaboration platform.

Microsoft Learning Consultant, Mary Villaume, will conduct four virtual lunch and learn sessions via Teams on Tuesdays from 11:00 AM (US Central) to 12:00 PM, starting April 20th through May 11th. These sessions will be recorded and made available for future viewing and reference.
Use the link at the end of Upcoming Events to join upcoming webinars. Links to past webinar recordings are also listed.

Upcoming Events

05/04/21 11:00 AM – 12:00 PM | TEAMS MEETINGS 101

  • Meet Now
  • Meeting options before and during meetings
  • Meeting attendance
  • Chat, content sharing, reactions, etc.

05/11/21 11:00 AM – 12:00 PM | TEAMS MEETINGS 101

  • Breakout Rooms
  • Accessibility Features
Join on your computer or mobile app
Or call in (audio only)
+1 206-485-0139,,392312807# United States, Seattle

Phone Conference ID: 392 312 807#

 

Past Events

View past recordings

04/20/21  Build an Efficient MS Teams

  • Learn to navigate MS Teams
  • Get to know key features in Teams
  • Types of channels
  • Notifications

04/27/21  COMMUNICATION & COLLABORATION

  • @mentions: messages in channels, files, announcements
  • Conversations: formatting, icons, etc.
  • Sharing and editing files

—

Chris Bard
Manager, IT Service Delivery and Operations
Office of Information Technology
Rice University

Posted in In the News | Comments Off on MS Teams Tuesday Webinar Series

Rice News: New technology TA positions empower students to partner with professors

Sunday, November 15th, 2020

This is a reposting of a Rice News article from October 1st, 2020

by Katharine Shilcutt

These student jobs are about more than just troubleshooting Zoom calls

Based on his experience transitioning to dual-delivery classes when the COVID-19 pandemic hit in the spring, Tom Phalen — a Professor in the Practice in the Rice Center for Engineering Leadership (RCEL) — knew the juggling act that hybrid courses demand: delivering quality material in class while also managing the technical aspects of online learning tools like Canvas and Zoom.

“So when the offer came to have a technology TA manage the technology, I jumped at the opportunity,” Phalen said.

Phalen is one of many Rice faculty taking advantage of a new program through the Office of Information Technology (OIT). Prompted by the challenges of teaching in the time of the coronavirus, OIT is now providing trained technology teaching assistants (TAs) for over 270 courses this semester. Read rest of article.

Posted in In the News | Comments Off on Rice News: New technology TA positions empower students to partner with professors

Graduate Student Technology News

Sunday, November 15th, 2020
Newsletter distributed to Rice graduate students on September 1st, 2020
Rice OIT Logo

Graduate Student Technology News

Welcome to the fall semester! Here are reminders about the services and resources available to you from the Office of Information Technology (OIT). We are proud to support Rice’s mission and goals related to research, teaching, learning and scholarship as your technology partner.
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laptop with video conferencing people

Remote Learning

While each student may have different needs, there is a Preparing for Remote Learning checklist with considerations to prepare for and enhance your remote learning experience. You may also want to view the Student Guidelines for Remote Learning for suggestions and guidelines on participating in online events.

Online meetings and interactions can be an excellent way to stay engaged, get help when you need it, and feel supported. Zoom License accounts are available to all Rice faculty, staff, and students. You can also use it to schedule meetings or study sessions with other students. If you use Zoom, keep it updated so you will have the latest security fixes to prevent Zoombombing and other potential privacy issues. Google Meet is an alternate tool for virtual meetings and is accessible through the GSuite platform.

More: Rice University Guide to Remote Learning

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woman teaching via Zoom

Instructor Resources

If you teach, the Learning Environments (LE) group offers a variety of resources to help you learn to use instructional tools. Workshops and one-on-one training for Canvas (Learning Management System), Kaltura (digital media sharing), Zoom (video conferencing) and other educational technology tools can be found at the Training Center.

Classrooms and teaching studios are equipped with multimedia and audio/visual equipment. Find information about teaching equipment at Fall 2020 Technology Planning. Introductory and advanced training is available upon request.

If you encounter technical issues while teaching in a classroom, there are Tech TAs stationed throughout the academic buildings that are available to come assist your class. Each classroom has an information card that lists the location of the nearest Tech TA station. You can also call 713-348-4989.

For non-urgent questions, please email teaching@rice.edu. To subscribe to our monthly newsletter, go to LE-News and click Join Group.

More: Teaching and Learning Tools
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woman in front of statistical displays

Research Computing

The Center for Research Computing offers resources and services that can help you to scale and accelerate your own research and that which you do for your advisor.

Services:
•    One-on-one consulting (email help@rice.edu with subject: crc-facilitation)
•    Workshops and classes
•    On-boarding onto our resources

Resources:
•    Cloud computing (at Rice and beyond)
•    Data storage and data transfer
•    Supercomputing (at Rice and beyond)
•    Remote access to research computing resources

When your data is too big for your laptop, contact the Center for Research Computing! We’re here to hook you up with powerful tools and show you how to use them.

More: Research Computing
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guy with large, busy computer screen

Technology Security

Everyone in the Rice community is responsible for protecting the electronic assets of the university. Follow security precautions at your remote working locations and be aware of email scams from hackers trying to take advantage of uncertainty during the pandemic.

More: Information Security Office
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person with Excel on computer

Software

A number of software products are available for free or at a discounted rate to current students. Check out the list of Software Available to Students. Free products that can be installed on a personal computer include Microsoft 365, Matlab, SAS, SPSS, Mathematica and more. Discounted prices are available for Adobe Creative Cloud, Maple, and others.

Houston: If you are living and studying in Houston, please either download the software to your own computer or use a computer on campus.

Outside Houston: If you are fully remote outside Houston and are unable to download the software to your computer and need to access software for your class, please have your professor email teaching@rice.edu. We have a limited pool of VDI (virtual desktop infrastructure) computers that will be available to students studying fully remote that can’t download software to their computer.  (Note: The VMWare Horizon access to computer lab software from the spring has been deactivated.)

More: Software Availability Locations
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woman with headphones at computer

Campus Infrastructure

Networks: Departmental computers are connected to the wired network. The wireless networks available throughout campus are:

  • Rice Owls (secured via NetID and Password)
  • Rice Visitor (public network for visitors and guests)
  • Eduroam (collaborative world-wide access network)

Storage: Data storage, file sharing and collaboration spaces include U:drive, Rice Box, Microsoft One Drive, and Google Drive.

Voice and videoconferencing: Rice telephone system (Cisco VoIP services) and Zoom Videoconferencing.
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frustrated man with slow computer

Getting Help

OIT’s Help Desk is the central point of contact for computing help and support. Help Desk staff answer technical questions and route service requests to other OIT professionals. You can submit requests any time via the web site or email. You can also call during office hours.

Help button on a keyboard

Rice OIT Help Desk

OIT is currently providing contactless technical support only. Walk-in services and office visits have been suspended.

Telephone support:
713-348-4357 (HELP)
Monday – Friday: 8:00 a.m – 5:00 p.m.
(excluding holidays)

Request help electronically:
• complete online form
• email helpdesk@rice.edu

Online resources:
IT Status: Subscribe to email or text notifications about incidents or maintenance
Rice KnowledgeBase: Online how-to documentation and announcements

More: Help Desk Services

Posted in In the News, OIT Publication, Security, Students, Systems and Services, Teaching and Tech | Comments Off on Graduate Student Technology News

Student Tech News

Sunday, November 15th, 2020
Newsletter distributed to Rice undergraduates on September 1st, 2020

Highlighting services and resources for undergraduates • Fall 2020
————————————————————————————————————————————————-

Rice OIT Logo

video conferencing screen with student caricatures
Artwork by Riley Holmes (Wiess ’21)

Student Tech News

Welcome to the fall semester from the Office of Information Technology (OIT)! This newsletter has a few service reminders including how to get help. OIT can assist with online course issues, connecting to the campus network, using Canvas (Rice’s Learning Management System), diagnosing computing problems, and more. Each college has a student OIT Ambassador to direct you to our services as well– meet them below.
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Remote Learning

Check out these resources to support your remote experience.

While each student may have different needs, there is a Preparing for Remote Learning checklist with considerations to prepare for and enhance your remote learning experience. The Rice University Guide to Remote Learning provides an overview of resources with step by step instructions. You may also want to view the Student Guidelines for Remote Learning for suggestions and guidelines on participating in online meetings.

Online meetings and interactions can be an excellent way to stay engaged, get help when you need it, and feel supported. Zoom License accounts are available to all Rice faculty, staff, and students. Your instructors may use Zoom in Canvas for courses. You can also use it to schedule meetings or study sessions with other students. If you use Zoom, keep it updated so you will have the latest security fixes to prevent Zoombombing and other potential privacy issues. Google Meet is an alternate tool for virtual meetings and is accessible through the GSuite platform.
————————————————————————————————————————————————-

Tools and Resources

Reminders about available services.

 

Software

A number of software products are available for free or at a discounted rate to current students. Check out the list of Software Available to Students. Free products that can be installed on a personal computer include Microsoft 365, Matlab, SAS, SPSS, Mathematica and more. Discounted prices are available for Adobe Creative Cloud, Maple, and others.

Houston: If you are living and studying in Houston, please either download the software to your own computer or use a computer on campus.

Outside Houston: If you are fully remote outside Houston and are unable to download the software to your computer and need to access software for your class, please have your professor email teaching@rice.edu. We have a limited pool of VDI (virtual desktop infrastructure) computers that will be available to students studying fully remote that can’t download software to their computer.  (Note: The VMWare Horizon access to computer lab software from the spring has been deactivated.)

For your reference, view the online list of software availability locations.

Network Connections

Campus: Wireless connections are available in all buildings across campus and limited outdoor areas. The classroom tents and the open air tents have wireless service.

Colleges: During the summer, new access points were added to eight of the colleges. The remaining three colleges (Duncan, McMurtry, and Sid Rich) will have new access points installed over the winter break. If you want to take advantage of faster and more reliable network services by using the wired network in your room, you will need an ethernet cable and perhaps an adapter. Search online retailers for Ethernet Patch Cables (RJ45 Cat-6), which are sold in a variety of lengths. Read more.

Off campus: One of the challenges of learning remotely can be your home Internet service. If you are having issues, check out these helpful tips for optimizing your network connection.

Printing

If you are on campus and want to print, you can print in Fondren Library and Mudd Lab for a small fee. (Printing costs 7 cents per page for black ink and 35 cents per page for color. Posters and architecture/engineering plots can be printed in color on plain paper for $3 per linear foot and on glossy paper for $7 per linear foot in Mudd Lab only). Printing charges are included in your bill from the Cashier’s Office.

Tools and Systems

As a member of the Rice community, you will use a variety of resources to complete tasks. To learn more about a resource, search in OIT’s KnowledgeBase (kb.rice.edu).

Canvas – academic course system
Esther – administrative system
Email – managed by Google
Storage – use Google Drive or Rice Box
Labs – computers, software, and printers
————————————————————————————————————————————————-

Need help?

Contact us with your tech questions.

The OIT Help Desk is the centralized contact for information technology support services including account management, connectivity to Rice network, password reset, general troubleshooting, mobile device support, VPN configuration, and email setup. If you are having problems setting up your Rice accounts, contact us this summer (see below). All technical support will be contactless this fall so you can call, email, or fill out a request for help form.

OIT Help Desk

8:00 am – 5:00 pm, M – F
(except holidays)

Request help:

713-348-HELP (4357)
https://oit.rice.edu/request-help
helpdesk@rice.edu

Search KnowledgeBase for online instructions:
https://kb.rice.edu
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Meet the OIT Ambassadors.
Reach out for advice.

Each college has an OIT Ambassador to send you computing updates and to help you find the computing services that you need.

Photos of the OIT college ambassadors

 

Posted in In the News, Students | Comments Off on Student Tech News

Staff Technology News

Sunday, November 15th, 2020
Newsletter distributed to Rice staff on September 1st, 2020
Rice OIT Logo

Staff Technology News

Welcome to the fall semester! Here are reminders about the services and resources available to you from the Office of Information Technology (OIT). We are proud to support Rice’s mission and goals related to research, teaching, learning and scholarship as your technology partner.
————————————————————————————————————————————————-
laptop with video conferencing people

Working Remotely

Check out the Technology Guide to Remote Working with links to information on essential applications and services, office phone management and best practices for working remotely.

Online meetings and interactions can be an excellent way to stay engaged with your colleagues. Zoom License accounts are available to all Rice faculty, staff, and students. If you use Zoom, keep it updated so you will have the latest security fixes to prevent Zoombombing and other potential privacy issues. Google Meet is an alternate tool for virtual meetings and is accessible through the GSuite platform.

One of the challenges of learning remotely can be your home Internet service. If you are having issues, check out these helpful tips for optimizing your network connection.

More: Preparing for Remote Working
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woman holding computer tablet that says imagineOne

imagineOne

imagineOne is the project to implement Oracle Cloud as Rice’s new unified business system. Launched in January 2020, imagineOne will streamline the university’s business processes by integrating human resources, financials, procurement and related reporting into one modern, cloud-based platform. For more information about how imagineOne will improve the end-user experience and enable continuous evolution, visit the website below where you can also sign up for the monthly imagineOne newsletter and access DiOlogues podcasts.

More: imagineOne
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woman teaching via Zoom

Instructor Resources

If you teach, the Learning Environments (LE) group offers a variety of resources to help you learn to use instructional tools. Workshops and one-on-one training for Canvas (Learning Management System), Kaltura (digital media sharing), Zoom (video conferencing) and other educational technology tools can be found at the Training Center.

Classrooms and teaching studios are equipped with multimedia and audio/visual equipment. Find information about teaching equipment at Fall 2020 Technology Planning. Introductory and advanced training is available upon request.

If you encounter technical issues while teaching in a classroom, there are Tech TAs stationed throughout the academic buildings that are available to come assist your class. Each classroom has an information card that lists the location of the nearest Tech TA station. You can also call 713-348-4989.

For non-urgent questions, please email teaching@rice.edu. To subscribe to our monthly newsletter, go to LE-News and click Join Group.

More: Teaching and Learning Tools
————————————————————————————————————————————————-

woman in front of statistical displays

Research Computing

The Center for Research Computing assists researchers in the use of specialized computing infrastructure. We run regular workshops in partnership with Digital Scholarship Services, if you want to brush up on or learn new programming skills. Our services can be found at https://researchcomputing.rice.edu

For research staff: if you or your P.I. need more computing power, more storage space, or the ability to transfer large datasets efficiently, please ask us about the following services by emailing help@rice.edu with the subject “crc-facilitation”:

  • Virtual Machines/Cloud Computing
  • Secure Virtual Environments
  • Networked Storage and Fast Data Transfer
  • Grant Consulting Computing Resources

More: Research Computing
————————————————————————————————————————————————-
guy with large, busy computer screen

Technology Security

Everyone in the Rice community is responsible for protecting the electronic assets of the university. Follow security precautions at your remote working locations and be aware of email scams from hackers trying to take advantage of uncertainty during the pandemic.

More: Information Security Office
————————————————————————————————————————————————-
person with Excel on computer

Software

Certain software products are available for free or at a discounted rate to Rice employees. For instance, Microsoft 365 can be used for free and CrashPlan (backup service for Mac/PC) requires a yearly $82 fee.

More: Software Available for Faculty and Staff
————————————————————————————————————————————————-

woman with headphones at computer

Campus Infrastructure

Networks: Faculty and staff office computers are connected to the wired network. The wireless networks available throughout campus are:

  • Rice Owls (secured via NetID and Password)
  • Rice Visitor (public network for visitors and guests)
  • Eduroam (collaborative world-wide access network)

Storage: Data storage, file sharing and collaboration spaces include U:drive, Rice Box, Microsoft One Drive, and Google Drive.

Voice and videoconferencing: Rice telephone system (Cisco VoIP services) and Zoom Videoconferencing.
————————————————————————————————————————————————-
frustrated man with slow computer

Getting Help

OIT’s Help Desk is the central point of contact for computing help and support. Help Desk staff answer technical questions and route service requests to other OIT professionals. You can submit requests any time via the web site or email. You can also call during office hours.

Help button on a keyboard

Rice OIT Help Desk 

OIT is currently providing contactless technical support only. Walk-in services and office visits have been suspended.

Telephone support:
713-348-4357 (HELP)
Monday – Friday: 8:00 a.m – 5:00 p.m.
(excluding holidays)

Request help electronically:
• complete online form
• email helpdesk@rice.edu

Online resources:
IT Status: Subscribe to email or text notifications about incidents or maintenance
Rice KnowledgeBase: Online how-to documentation and announcements

More: Help Desk Services

Posted in In the News, OIT Publication, Teaching and Tech | Comments Off on Staff Technology News

Faculty Technology News

Sunday, November 15th, 2020
Newsletter distributed to Rice faculty on September 1st, 2020

Rice OIT Logo

Faculty Technology News

Welcome to the fall semester! Here are reminders about the services and resources available to you from the Office of Information Technology (OIT). We are proud to support Rice’s mission and goals related to research, teaching, learning and scholarship as your technology partner.
woman teaching via Zoom

Instructor Resources

The Learning Environments (LE) group offers a variety of resources to help you learn to use teaching tools. Workshops and one-on-one training for Canvas (Learning Management System), Kaltura (digital media sharing), Zoom (video conferencing) and other educational technology tools can be found at the Training Center.

Classrooms and teaching studios are equipped with multimedia and audio/visual equipment. Find information about teaching equipment at Fall 2020 Technology Planning. Introductory and advanced training is available upon request.

If you encounter technical issues while teaching in a classroom, there are Tech TAs stationed throughout the academic buildings that are available to come assist your class. Each classroom has an information card that lists the location of the nearest Tech TA station. You can also call 713-348-4989.

For non-urgent questions, please email teaching@rice.edu. To subscribe to our monthly newsletter, go to LE-News and click Join Group.

More: Teaching and Learning Tools
————————————————————————————————————————————————-

woman in front of statistical displays

Research Computing

When your data is too big for your laptop, or you want to accelerate student research, the Center for Research Computing (CRC) can help.

Resources for scientists, social scientists and humanists who need more computing power include:

And the CRC provides services to facilitate use of these resources for you, your lab, your department or your undergrads:

  • One-on-one consults
  • Tailored presentations on demand

To request one of these services, email help@rice.edu with the subject: crc-facilitation. Also see pre-scheduled workshops and classes.

More: Research Computing
————————————————————————————————————————————————-
guy with large, busy computer screen

Technology Security

Everyone in the Rice community is responsible for protecting the electronic assets of the university. Follow security precautions at your remote working locations and be aware of email scams from hackers trying to take advantage of uncertainty during the pandemic.

More: Information Security Office
————————————————————————————————————————————————-
person with Excel on computer

Software

Certain software products are available for free or at a discounted rate to Rice employees. For instance, Microsoft 365 can be used for free and CrashPlan (backup service for Mac/PC) requires a yearly $82 fee.

More: Software Available for Faculty and Staff
————————————————————————————————————————————————-

woman with headphones at computer

Campus Infrastructure

Networks: Faculty and staff office computers are connected to the wired network. The wireless networks available throughout campus are:

  • Rice Owls (secured via NetID and Password)
  • Rice Visitor (public network for visitors and guests)
  • Eduroam (collaborative world-wide access network)

Storage: Data storage, file sharing and collaboration spaces include U:drive, Rice Box, Microsoft One Drive, and Google Drive.

Voice and videoconferencing: Rice telephone system (Cisco VoIP services) and Zoom Videoconferencing.
————————————————————————————————————————————————-
frustrated man with slow computer

Getting Help

OIT’s Help Desk is the central point of contact for computing help and support. Help Desk staff answer technical questions and route service requests to other OIT professionals. You can submit requests any time via the web site or email. You can also call during office hours.

Help button on a keyboard

 

 

Rice OIT Help Desk

OIT is currently providing contactless technical support only. Walk-in services and office visits have been suspended.

Telephone support:
713-348-4357 (HELP)
Monday – Friday: 8:00 a.m – 5:00 p.m.
(excluding holidays)

Request help electronically:
• complete online form
• email helpdesk@rice.edu

Online resources:
IT Status: Subscribe to email or text notifications about incidents or maintenance
Rice KnowledgeBase: Online how-to documentation and announcements

More: Help Desk Services

Posted in In the News, OIT Publication, Teaching and Tech | Comments Off on Faculty Technology News

Reminder: Importance of Protecting Private Information

Monday, October 7th, 2019

This message was distributed to the Rice community on September 17, 2019.

Colleagues,

Recent headlines continue to show increased attacks designed to gain access to our accounts and internal resources, including the private information of members of our community.

As a reminder, University Policy 808, the Protection of University Data and Information, requires that all members of the community take appropriate precautions to protect the privacy of information entrusted to our care.

University Policy 808, Protection of University Data and Information
https://policy.rice.edu/808

We can reduce Rice’s risk of exposure by following a few simple guidelines:

  • Only collect information needed to support the University.  Keep the information only as long as necessary and then purge the information safely.
  • Only grant access to private information to those with a need to know.  Remove access when no longer needed.
  • Develop and publish information handling procedures for your department.  Train staff on these procedures.  Review and update these procedures regularly.  Provide refresher training annually.
  • Use technology-based solutions to help protect information:
    • Password protect devices storing private information.
    • Use encryption on all devices, especially laptops, tablets, and phones.
    • Only use Rice-approved cloud services like Rice’s Box.com and Google Drive to share files instead of sending them via email.
    • For help with these solutions, contact the OIT Helpdesk by calling 713-348-4357 (HELP) or by emailing helpdesk@rice.edu.

More information about how to safely use information technology resources can be found here:

Guidelines for the Use of Information Technology
https://vpit.rice.edu/guidelines-use-information-technology

Other general information on this topic is available on the Information Security Office Home page
https://vpit.rice.edu/information-security

Protecting the privacy and security of institutional data is your responsibility, and a responsibility we all share as members of this community.

If you think that data has been or may have been compromised (e.g. a hacking attack, or an unencrypted lost laptop), you must notify the Information Security Office immediately by calling 713-348-6754 or by emailing itso-l@rice.edu.

Thank you for your help.

Marc Scarborough
Chief Information Security Officer

Posted in In the News, Security | Comments Off on Reminder: Importance of Protecting Private Information

OIT Staff Members Awarded RICE MILE

Monday, October 7th, 2019

Congratulations to Sarah Gonzales, Diane Yee, and John Croft

 

Congratulations to Sarah Gonzales, Diane Yee, and John Croft, who received the RICE MILE award in August this year!

Posted in In the News | Comments Off on OIT Staff Members Awarded RICE MILE

Ransomware Affecting Multiple Local Government Agencies in Texas

Wednesday, August 21st, 2019

This message was distributed to the Rice community on August 20, 2019.

Colleagues,

Recent news articles have reported a coordinated, crippling ransomware attack against over 20 Texas local government entities.  The goal of this attack is likely to hold information hostage and interrupt normal operations unless the attackers are paid.  While the sources of the attack and the methods used by the attacker are under investigation, these situations can often be traced back to someone responding to a malicious email.

While Rice has not been affected, this is a stark reminder of the importance of carefully evaluating emails, especially those that ask for private information, have unexpected attachments or provide links to unfamiliar places.  Here are some basic guidelines to follow:

  • Do not download or open unexpected email attachments.  Call the original sender of the email to ensure they actually sent it and ask what it should contain.  If you are unsure, contact the Office of Information Technology (OIT) Help Desk.
  • Do not click on links in unsolicited or unexpected emails.  If you are on a computer, you can use your mouse to hover over the link to see where it actually intends to send you.   If you are on a phone, long press (or hold) the link and the phone will show you the link before actually visiting the site.
  • Never provide private information, even about yourself or your password via email.  If you need to share private information as part of your role at Rice, only use Rice’s Box.com or our Google Drive.  The OIT Help Desk can help you with this.

If you open an attachment or visit a link from a suspicious email please contact the OIT Help Desk at 713-348-HELP or helpdesk@rice.edu immediately!

While our antispam Proofpoint system catches many of these email attacks, some may still make it through.  We need your continued help to catch these attacks.  If you receive an email that you have questions about, please ask the OIT Help Desk at 713-348-HELP or helpdesk@rice.edu.

Thank you for your continued vigilance in protecting yourself and the Rice community.

Marc Scarborough
Chief Information Security Officer

Posted in In the News, Security | Comments Off on Ransomware Affecting Multiple Local Government Agencies in Texas

Migration to Windows 10 Operating System

Wednesday, May 8th, 2019

This is a reposting of an email sent to Rice community on 5-6-19.

Dear Colleagues,

Just a reminder, Microsoft announced the end of support and security updates for computers running Windows 7 operating system after January 14, 2020.  This presents a potential burden of risk to Rice’s computing environment.

As a result, all Rice faculty or staff members with Rice-owned computer(s) running Windows 7 will need to be upgraded to Windows 10. We need your assistance to complete the upgrade of your system(s) to Windows 10 by December 2019.

The Office of Information Technology provides Rice University users the ability to upgrade their Rice-owned Windows 7 computer(s) to Windows 10.  In order to take advantage of this self-service upgrade:

  • Your computer must be a member of Rice’s Active Directory (ADRICE).
  • If your PC is not on ADRICE, OIT can schedule a time to facilitate this process and kick-start your Windows 10 upgrade.

For more on Windows 10 Migration, refer to the following Rice KB articles:

To ensure the security and integrity of computer systems running at Rice, any computing device running unsupported operating systems or configured in an insecure manner are subject to restrictions when connecting to the Rice network.

If you have plans to be away for an extended period of time this summer, consider upgrading your computer system to Windows 10 before your departure.

If you need assistance, please contact the Help Desk at 713-348-4357 or submit a request by emailing: helpdesk@rice.edu.

Regards,

Diane Yee
Assistant Director, IT Customer Service
Office of Information Technology
Rice University

Posted in In the News, Security, Systems and Services | Comments Off on Migration to Windows 10 Operating System

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