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Archive for the ‘Tech in Research’ Category

IT Newsletter, October 2014

Monday, September 15th, 2014
The Vice Provost for Information Technology publishes the IT  Newsletter each semester to update Rice faculty and staff on IT initiatives and activities.

Cloud

Thirty-six cloud applications and services are in use in various departments across Rice. One-third of the cloud initiatives are available campus-wide.  Contact your IT Divisional Support Representative for details: helpdesk@rice.edu.

  • Google Drive – storage, collaboration
  • Rice Box – storage, collaboration
  • Qualtrics – surveys
  • MIR3 Communications – alerts
  • Riceworks – jobs, HR
  • Cayuse – research proposals
  • Backupify – data backup
  • Zoom – videoconference
  • Concur – travel expenses
  • Code42 Crashplan – desktop backup

Mobile

Collaboration, teaching, and learning occur in classes, labs, and meetings as well as over a coffee break or while walking in the same direction. Traditional and new technologies must be accessible by “mobile” participants and devices. Rice students, faculty and staff require mobile software tools and apps to be accessible from anywhere, any time. Three of Rice’s mobile-friendly apps include:

  • OWL-Space – collaboration and course management system
  • Webmail.rice.edu – used by faculty, staff, grad students and visiting students
  • iPhone Rice App for bus routes, directory, etc. – updates including Android app coming this fall.

Big Data

Research and business projects attempting to harness a flood of unstructured and evolving data, from multiple sources, can open the university to a tsunami-like influx of “big data.” From storage to analysis, big data manipulation consumes an unprecedented volume of technology resources and services, resulting in a disruption of traditional allocations between schools and departments.

SPICE can handle big data storage and virtual computer environments for Rice researchers.  For more information on managing big data, email either RCSG or K2I.

OnBase

For departments, data can accumulate as paper over time, a result of internal processes. Managing thousands of documents is simplified for offices like Graduate and Postdoctoral Studies that utilize the OnBase document imaging and work flow system. Contact IT Director for Enterprise Applications, Andrea Martin, to learn more.

Data Analytics

Dr. Ric Stoll, the Albert Thomas Professor for Political Science, leads the Provost’s Data Management Working Group, a multi-department database and joint reporting project.  The group works with campus data stewards to build data marts and prototype dashboards.

Contact Dr. Ric Stoll or Andrea Martin, IT Director for Enterprise Applications, to learn more about the Provost’s Data Management Working Group.

Storage

Like physical storage and office facilities, many types of e-containers meet faculty storage and collaboration requirements, including cloud solutions such as Rice Box, Rice faculty and staff can choose an appropriate solution from those shown on the IT web site: it.rice.edu/storageoptions. Call the IT Help Desk at 713.348.HELP (4357) to discuss specific storage needs for departments and research groups.

 

 

 

Research

RCSG systems administrators support Rice’s shared cluster systems, including training, data management, and data visualization for faculty, graduate students and postdocs. New HPC resources managed by RCSG this fall include the BlueGene Q and IBM Power 8 clusters. Email RCSG@rice.edu for more information.

Education

IT’s Academic Technology Services (ATS) team collaborates with the Center for Teaching Excellence (CTE) to host pedagogy brown bag workshops like the October 6 event, “Why is Student Feedback a Key to Success in the Classroom?” ATS also co-hosts or provides hands-on training sessions for new teaching tools, evaluations of new pedagogy or instructional technology projects, a weekly reading group on Teaching and Technology topics, and a classroom space where instructors can share their own computer and/or the screens of linked student-use computers.

Incoming Student Expectations

This fall, the IT Marketing & Communications team will work with the Center for Teaching Excellence (CTE) to revise the matriculating students’ IT Expectations Survey questions to provide more relevant results for Rice instructors.

Learning Tools

Rice instructors engage students using video-captured lectures, flipped classrooms, massively open online courses (MOOCs) and many other techniques and technologies. Email academictech@rice.edu to discuss tools for your courses. EduBlogs will replace blogs.rice.edu this fall.  See the Thresher story; additional details coming soon.

Security

Intrusion detection and prevention strategies protect the university from many cyber criminal threats, but brute force attacks continue targeting employee and student accounts. Complete the Information Security Training modules for tips on preventing your Rice account from being used to siphon Rice resources and data.

NCSAM – Cybersecurity Awareness

What is Rice doing for National Cybersecurity Awareness Month? Participate in October NCSAM lunch events and desktop activities.

Standardization

Hardware and software standardization results in cost-savings in both procurement and support. On September 15, 2014, President Leebron announced the Campus Laptop / Desktop Standards, which had been finalized earlier this year by the IT Hardware Standards Committee. The committee is comprised of directors and leaders from the offices of the Vice Provost for IT, Administrative Systems, Fondren Library, Jones Graduate School of Business, and Resource Development. Visit the Procurement web site to purchase a computer or for IT Hardware Standards FAQs.

Network

Planning Rice’s future-ready network requires flexible components and ideas that go beyond fibers and switches, as well as a basic foundation that is both robust and adaptable. Starting Fall 2014, Rice’s new network project will be implemented over 18 months with little disruption to campus routines. Contact William Deigaard, IT Director for Networking, Telecom & Data Center Operations, for more information about the new Rice network.

MyNetID.rice.edu

NetID accounts are used to login to campus computers, for internal email and access to systems like OWL-Space, docs.rice.edu, and externally contracted services like Rice Box. The new MyNetID web site works on mobile devices and includes a reset password feature.

New it.rice.edu

The new IT.rice.edu web site was developed with the assistance of a usability expert and customer focus groups. It was streamlined to eliminate extraneous content and follows a responsive design framework suggested by Public Affairs.

Rice Online

IT collaborates with the Office of Strategic Initiatives and Digital Education to help Rice faculty launch MOOCs (massively open, online courses) in Coursera and edX, works with faculty to troubleshoot technology issues, provides storage services for course archives and datamart logs, and consults with the online team regarding video production system specifications and analytics workflows as well as subsequent skill set requirements for new support positions for Rice’s digital learning enterprise.   To learn more about IT support for Rice online initiatives, contact Mike Dewey, IT Director for Academic and Research Computing, or Dr. Carlos Solis, Assistant Director for Academic Technologies.

Hardware Disposal

The Office of Procurement, FE&P, and IT formulated an asset disposal process that can be utilized across the university to recycle “end of production life” computing hardware in an environmentally safe manner.  The process also helps protect against the loss of sensitive university information.

Fall 2014 Training Events

Training sessions are often repeated upon request.  To inquire about future sessions or one-on-one training, email the IT Help Desk: helpdesk@rice.edu.

Researchers

Faculty & Instructors

Staff & Students

Research Collaboration in Rice Box

Monday, August 11th, 2014

Traditional electronic storage solutions for Rice faculty, staff, and students proved insufficient for massive data sets amassed by researchers starting around 2010, and several Rice researchers turned to external solutions. After free solutions were exhausted, researchers began returning to Rice for storage solutions. As BCB Faculty Fellow Dr. Daniel Harrington explained, “Everybody’s Dropbox is getting full and we don’t want to have to pay for more storage.” The results of an IT Task Force survey also indicated that university-funded storage for research data was a high priority for Rice faculty.


In 2013, IT began exploring storage options and ran a trial program in the fall. Rice contracted with Box.com, an external collaboration and storage service provider, to offer 30 gigabytes (GB) of electronic storage to all Rice faculty and staff. Rice Box rolled out shortly after spring break 2014 as the first of several new storage solutions for faculty and staff.  Rice undergraduates and graduate students will be able to share files with their faculty sponsors in the fall.

Rice Box is a U.S.-based cloud solution. This means that although the data saved in Rice Box is not stored in the university’s footprint, it is stored somewhere in the United States. This is important from a security aspect. External service providers often offer free storage solutions, but the data may be housed anywhere around the world, and their server clusters transfer files from base to base as storage needs fluctuate. For sensitive and confidential information like grant proposals and collected research data, the uncertainty of where the data lives is unacceptable.

The most important feature that Rice Box offers participants is collaboration. Documents can be shared with Rice community members as well as external partners. When a document is updated, all participants can receive a notification by email. Comments are also shared and saved inside Rice Box, so it is easy to login and see the most recent activity. “The standard way of collaborating on a grant proposal was by emailing updates to all the participants. So you’d get version 7, no wait, was that 7a or 7b?” said Harrington. “It was very confusing. So with Box, you login and here’s the most current version. We store all the former versions in a ‘Previous Versions’ folder. A lot of our research collaborators are with other universities, so this is much better than having one administrator and wondering what version [of a document they are using]. The transparency and access are great.” For Rice researchers like Harrington, who has used cloud-based collaboration for more than 20 grant proposals and research papers, tracking only the most current version of data and documents is critical.


“And we’re also using OWL-Space for research projects,” he said. “Once we found out that you can use OWL-Space for collaborative projects, and that it comes with a gigabyte of space per project, we began requesting logins for our external collaborators. It became a great additional solution that replicated much of Dropbox’s functionality.”
For everyday work on projects, “Box has been a great way for me to store and access my instrument procedures,” added Harrington. “At Rice, users of the SEA (Shared Equipment Authority) are required to bring their own documentation when they use the instruments. But in the Clean Room in Abercrombie, there is a ‘no paper’ rule due to particulate release from the paper fibers. So I pull out my iPhone or iPad and look up the manual I’ve saved in my Box account.”

Retire, Renew, Retrain, and Sustain – Research Computing in 2014

Saturday, April 19th, 2014

Successful grant submissions and partnerships with the Ken Kennedy Institute for Information Technology (K2I) and education-friendly corporations like IBM have allowed the Research Computing Support Group (RCSG) to offer multiple platforms and clusters on which Rice research teams can build and run their serial and parallel computing jobs. However, there were three main obstacles to overcome in 2013:

• Evaluate aging clusters for replacement

• Train graduate students about RCSG resources

• Find storage solutions for active use and archiving

Retiring and replacing aging supercomputer clusters was perhaps the most straightforward challenge. The oldest cluster is now scheduled for retirement in April 2014.

With faculty encouragement and support from the IT Task Force survey, RCSG began offering 30-60 minute workshops once or twice each month.  Primarily directed at graduate students, the workshops are open to anyone interested in the session topic which ranges from Anatomy of a Cluster Job to Advanced Secure Shell for Power Users. Chandler Wilkerson, High Performance  Computing (HPC) Cluster Architect, organizes the workshops and leads most sessions, and he also invites topic suggestions from the audience.

For storage solutions, several were considered and some were tested with pilot participants.  SPICE was the obvious internal storage solution for researchers for big data research projects, but a revision of the charging model was required to meet grant funding requirements (see sidebar). Data management, another aspect of federal grant funding requirements, had been satisfied in 2012 through a collaboration of Fondren Library and RCSG, but many Principal Investigators (PIs) were still unaware of the new Data Management resources.  A cloud collaboration solution, Box.com, was the most likely solution for active collaboration for both faculty and staff and included features for easily sharing documents with external collaborators.  This solution was tested with a pilot group in fall 2013. Rice contracted with Box to supply U.S.-based Internet2 NetPlus Service for Rice faculty and staff in 2014.

Big Data + High Performance Computing = SPICE + SLURM

Tuesday, April 15th, 2014

Working with Rice’s Research and Cost Accounting (RCA), IT redesigned the SPICE (Shared Pool of Integrated Computing Environments) charging model to fit requirements established by grant funding organizations such as the National Institutes of Health (NIH) and the National Science Foundation (NSF).  Although Rice researchers receive a designated amount of storage space for their projects, researchers in fields requiring big data and high performance computing clusters often require additional space, or they may need a virtual machine (VM) in which to run their code.  The new charge model approved by RCA included storage increments called bricks.  A VM Brick consists of either one, two or 4 cores and 40 Gigabytes (GB) of disc space, reserved for the operating system.  A Storage Brick consists of one Terabyte (TB) of storage.

The storage space and VMs purchased under the new SPICE model are applied to solutions already bought by researchers, so there are no additional charges, only a revised charging model. SPICE appeases the researchers who need any number of TBs of space (minimum of one) and/or a research computing space separate from their desktop computer, but do not need the more vast resources for High Performance Computing (HPC) provided through the Research Computing Support Group (RCSG). However, it should be noted that the VMs in this model are meant to handle moderate to low computations.

“SPICE, a Shared Pool of Integrated Computing Environments, represents an evolutionary step in providing centrally-managed storage and servers to Rice researchers. It represents a model to achieve our “condo computing” model into the server and workstation based research arena. SPICE provides to Rice University’s Researchers a cost and time saving ability.” said HPC Support Supervisor, Joseph Ghobrial.

On July 28, 2014, we migrated the STIC scheduler/resource manager from MOAB/TORQUE to the open-source  solution SLURM (Simple Linux Utility for Resource Management (http://slurm.schedmd.com/)).

While MAUI/TORQUE works well for uncomplicated queuing requirements like those of SUGAR and BlueBioU, SLURM is required for more complicated condo environments like STIC and DAVinCI.

SLURM was developed by a group at the Lawrence Livermore Nation Laboratory(LLNL) and is now required in all large scale lab procurements which forces system vendors to get behind SLURM in order to bid on national lab procurements.  Many of our academic colleagues (Harvard, Duke, Oxford, Michigan, Buffalo, etc.) have already moved to SLURM.

For more information about SPICE, visit: http://www.rcsg.rice.edu/spice/

For more information about the SLURM migration, visit: http://www.rcsg.rice.edu/stic-migrating-from-torquemoab-to-slurm/

What Do You See in a Viz Lab?

Monday, April 7th, 2014

In Rice’s Chevron Visualization Laboratory viewers can see everything from molecules to geological images and even interact with the data to look for correlations on the NSF-funded DAVinCI visualization wall. The lab features a 200-inch wall that allows for displays of data sets for all disciplines, and is capable of displaying over 32 megapixels. Special glasses can make the images three dimensional. The wall is constructed from 16 high-resolution projection monitors and custom graphics engines and is powered by DAVinCI (Data Analysis and Visualization Cyberinfrastructure), one of Rice’s high performance clusters, consisting of 2,304 processor cores in 192 nodes.

Erik Engquist, Visualization Project Manager, works with faculty and  Houston area researchers to prepare the data and interface with the technology so they can focus on the research.  Office hours and demonstrations are listed online (viz.rice.edu).