This is a reposting of an email sent to Rice community on 4-5-19.
Greetings,
A new self-service password reset application is now available to all Banner/Edgar users. If you have a valid Rice NetID and have enrolled in Duo Security (Two-Factor Authentication), you will be able to use the new self-service application 24/7 to reset your Banner/Edgar password and unlock your Banner/Edgar account.
If you haven’t enrolled in Duo Security, please follow the Duo Enrollment Guide at https://kb.rice.edu/page.php?id=70779 to enroll in Duo at https://mynetid.rice.edu/ so that you can use it for two-factor authentication.
Please make sure you are on Rice campus network. If you are on Rice Visitor wireless or off campus, you will have to first log into Rice VPN (Virtual Private Network) in order to use the self-service password reset.
To access the self-service password reset application, please click the following link:
https://edgar.rice.edu/forgot.html
You will be prompted for login using your NetID and password. You will then be prompted with Duo Security. After you are authenticated, please follow the instructions on the screen to complete verification and password reset process.
If you experience any issues, please send an email to help@rice.edu or call 713-348-HELP(4357) for assistance.
Sincerely,
Administrative and Enterprise Systems and Services
Office of Information Technology
Rice University