After three months of testing, IT announced on April 16 that a new webmail.rice.edu interface would be available on April 22. The ALLDEPTS announcement described several new features, including access from mobile devices and dragging to move messages to other folders.
“Each year in the IT Annual Report, customers complained about the old webmail system,” explained Ken Marshall, IT Manager for Middleware Development and Integration. “But there were always higher priorities, like getting the Eduroam network up and running. But last fall, we were forced to upgrade the webmail system to keep it running.” That was when Brian Woods, an IT System Administrator II on Marshall’s team, realized the most recent release of the application included a mobile interface. “Brian began working on a test site right away because we realized that the latest upgrade for the customer interface would solve many of the requests we’ve gotten through the years.”
If you prefer the look and feel of the old webmail service, go to https://webmail-legacy.rice.edu.